Frequently Asked Questions

What are the hours of the practice?

General hours:

Mon, Tues, Fri: 9am – 530pm
Wed: 9am-230pm
Thurs: 9am-3pm

To book an appointment, please call (02) 8850 3188.

Hours may differ due to specific circumstances.

Yes there is parking at the rear of our building and also opposite the building at Castle Mall .

We accept all Health Funds, including HCF, BUPA, MediBank, NIB, AHMG as well as all Industry Health Funds, and are linked with HICAPs for on the spot claiming.
We recommend that patients consider regular 6-monthly preventative dental appointments for a dental exam, scale and clean in order for them to maintain optimal dental health.

Yes, once you have gotten in touch with us, our staff will find you an appointment to have your emergency dealt with as soon as possible, if not on the day. To contact us, please reach out on (02) 8850 3188; or via email at hfdp.frontdesk@gmail.com (Attention: Emergency)

Bringing in your child from as young as 3 years old helps to introduce them to the idea of regular teeth brushing and dental care, as well as allowing our dentists to assess them for any early or potential dental problems. Our staff are trained to make your child’s first dental experience as smooth and easy as possible.

Dental treatments can be complex, so we are committed to ensuring your comfort throughout the process by thoroughly explaining each step to you in order to help alleviate any anxiety along the way.

To further prioritise patient comfort, the clinic offers a range of sedation options, including Nitrous Oxide (Sleepy Gas), Oral Sedation, and Twilight (Intravenous) Sedation. These procedures are administered by qualified and experienced Sedation Specialists to support patients who may experience anxiety or apprehension regarding their dental care.